Integration of a series of complex technologies to create a smoothly running system that fully exploits technology and empowers the clinicians and staffs to more effectively fulfill their responsibilities.

Develop Healthcare IT Strategies Define set of information technology and infrastructure services that enables integrated one patient one record in a centralized architecture to provide Medical Records across same provider, different health providers, or nationwide with the ability to share information with each other. Provide Healthcare IT Program Management of large scale multi-disciplinary projects. Define Healthcare IT Architecture (Application, Database, Network, Storage, DR Site, and Security).Plan for Interoperability among applications Policies, standards, methodologies to support e-health Healthcare Enterprise IT deployment planning Effective IT governance and organization Experience in Delivery of major Health ICT based transformation programs Assessing the technological need of existing clinical systems Existing systems, technology, and technical capabilities Assess the readiness of hospital infrastructure for HIS implementation Provide prerequisite for HIS implementations Assessing the technological need of new green Medical Facilities Provide consultancy for hospital IT infrastructure for HIS implementation Policies to ensure confidentiality, privacy, and security of sensitive data Provides structures for authorized user access design and audit trails mechanisms Experience in Developing the support process, creating help desk services, and call center for healthcare environment. Provide Guidance on Support Process Lifecycle (Incident and Problem Management) Severity levels, response and resolution time Operational roles for Service Desk at call centre. Establishing roles for 1^st , 2^nd , and 3^rd level support. Defining support scripts and support workflows Defining the escalation and notification matrix Defining Customer User satisfaction survey Provide Call Centers Agents with appropriate training to enhance end users experience Service levels Management Strategic consultancy on acquisition and implementation of IT Infrastructures and HIS systems Data Centre Site Design and Implementation Disaster Recovery Site Design and Implementation. Policies and procedures for DR and downtime procedures Develop downtime procedures (Scheduled and Unscheduled) Gather and assess needs from internal business units to develop functional downtime procedures Develop the project scope and RFPs to acquire and implement Health IT Infrastructure Develop change management concepts, identify challenges, show stoppers and road block for large scale IT Programs Define Information system design, development and management for healthcare industry Hardware / software platforms Network communication systems Storage Security VOIP Wireless integrated network Supervision, monitoring, coordinating the IT infrastructure implementation